Refund Policy

Effective date: August 28, 2026.

This policy applies to purchases made from Driftaway Coffee at https://gkd1ia-2j.myshopify.com.

Requesting help

Please contact us within 30 days after delivery before sending anything back. Include your order number and a clear description of the issue. We will provide return instructions when a return is appropriate.

Coffee, food, and other perishable goods

For quality and safety reasons, opened coffee, food, and other perishable products generally cannot be returned because of preference or a change of mind. If an item arrives damaged, defective, contaminated, or different from what you ordered, contact us promptly with photographs when possible so we can evaluate a replacement, store credit, or refund.

Eligible non-perishable returns

An eligible non-perishable item must be unused, in its original condition and packaging, and accompanied by proof of purchase. Items marked final sale and gift cards are not returnable except where applicable law requires otherwise.

Refunds

After an approved return is received and inspected, any approved refund is sent to the original payment method. Your bank or payment provider may need additional time to post the credit. Original shipping charges are not refunded unless the return results from our error or a defective or damaged item.

Cancellations and order changes

Contact us as soon as possible. We can change or cancel an order only before it enters fulfillment; submitting a request does not guarantee that fulfillment can be stopped.

Contact

Contact Driftaway Coffee at daivuquang0@gmail.com. Our store address is 1796 Grove St, Boulder, Colorado, 80302, United States.

Nothing in this policy limits rights that cannot be waived under applicable consumer law.